Terms of Use

The www.gruppogemello.com  is the online store for the exhibition and distribution of products through the Internet of the company GRUPPOGEMELLO MON. IKE with VAT number 800960640, based in Kardia, Thessaloniki, Max. Alexandrou AGRI 384, in Greece. Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of our company’s online store, located at the e-mail address www.gruppogemello.com.

Please read carefully these terms and conditions governing the website www.gruppogemello.com and we recommend that you print and keep a copy for future use.  These terms may be reviewed and updated at any time and without prior notice.  For this reason, please check these terms at regular intervals, as the continued use of this portal implies that you accept these changes. Access, browsing, use or registration on the website  is a presumption  that you have read, understood and agreed to these terms and conditions and are bound by them. In the event that you do not agree to abide by these terms and conditions and be bound by them, you must not use this website.

You may use, download and print content from the website only for your personal use or for internal purposes of the business. For any use other than the above explicitly mentioned, it is forbidden  to use, download and print content from this website, without our written consent to:

  • copying, reproducing, using or any other action with the content of the website
  • modification, distribution or restoration of any content on the website for any purpose
  • reproduce, link to or link to this website to any other website
  • use of the content of the website for any commercial exploitation

    Information & Products
  1. Our company is committed to the quality, completeness and validity of the information provided on its website, both in terms of the exact data displayed and the services provided by its online store, subject to any technical or typographical errors that cannot be predicted or have occurred unintentionally or interruptions of the website due to force majeure.
  2. It is also reserved as to the time of delivery of the goods in cases of force majeure. The online store www.gruppogemello.com can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their unavailability.
  3. The online store www.gruppogemello.com provides the content (e.g. information, names, photos, illustrations, etc.), products and services available through the website “as is”. Our company, under any circumstances, including the case of negligence, is not responsible for any form of damage suffered by the visitor / user of the pages, services, options and contents of the website  to which he proceeds on his own initiative and with the knowledge of these terms. It also does not guarantee that the pages, services, options and contents will be provided without interruption, without errors, that errors will be corrected or that all questions posed to it will be answered. Similarly, it does not guarantee that the website or any other related website or servers through which the content is made available to visitors / users are provided without “viruses” or other harmful components. The cost of any corrections or services is borne by the visitor / user and in no case by our company.

All rights, including intellectual property rights and rights other than intellectual property, on this website belong to or have been granted to our company.  All content of this website is the intellectual property of our company and is protected by applicable national, COMMUNITY and international law, while our company retains all copyrights  regarding the content and  the copies made on the basis of it.

Personal Data
Our company recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information related to your personal information and transactions is secure and confidential. The security of the online store is achieved by the following methods:

Customer Identification
The codes used to identify you are two: the Password (e-mail or username) and the Personal Secret Security Code (password), which each time you enter them provide you with absolute security access to your personal information.

You are given the opportunity to change the Personal Secret Security Code (password) as often as you wish. The only person who has access to your information is you through the above codes and you are solely responsible for maintaining its secrecy and concealment from third parties. In case of loss or leakage, you must immediately notify us, otherwise the online store of our company is not responsible for the use of the secret code by an unauthorized person. We recommend that, for security reasons, you change your password at regular intervals and avoid using the same and easily detectable codes (e.g. date of birth).

Confidentiality of Transactions
This Privacy Policy statement describes our practices regarding how we collect personal data on the website and how we use and share it with third parties. Each time you visit the website www.gruppogemello.com or otherwise submit your personal information to us, you accept the practices described in this statement. What information we collect through our website depends on what you do on each of your visits and what services you request.

Privacy Policy
Our company has been built on the trust that our customers have in us. To maintain the confidentiality of all information you provide to us, we follow the procedures below:

  1. We use your personal information to provide you with better services and products.
  2. We collect only those personal information that we consider to be related to and required to understand your product needs.
  3. We will not disclose your personal information to any external organization or third party unless we have your consent or if this is required by law or court order or if we have previously informed you.
  4. We may from time to time need to disclose your information to Government or judicial bodies or agencies or regulators, but we will only do so under the appropriate authority or decision of a public nature or a higher administrative or judicial authority.
  5. Our goal is to keep your information on file up to date.
  6. We have strict security measures in place to prevent unauthorized access to your personal information to everyone, including our unauthorized personnel.
  7. All our staff and third parties with permission to access your data are required to strictly comply with the confidentiality obligations of our company.

By maintaining our commitment to these principles, we ensure that we respect the trust you place in us.

In any case, the online store of our company in no way discloses or publishes your personal data and the information you entrust to us, without your explicit consent. The personal data that you make available to us by registering as a member are used exclusively to perform the contract between us (e.g. to deliver to you the products you have purchased electronically), to provide you with the service you requested (e.g. to send you a newsletter) and to comply with legal requirements (eg invoicing). All information is encrypted and stored in complete security.

Statement of Information Collection
This Statement is intended to inform you why personal data is collected, how it is used and to whom the requests for access to data will be responded to.

  1. Why we collect your data – We collect your personal information to carry out and provide our services to you and in an effort to improve your experience as a customer. Without this data our company may not be able to continue or establish or continue the facilities or provide services.
  2. Data is also collected from our customers during the normal workflow in order to continue our relationship with them. For example, when customers write and fill out contact forms.
  3. How your information can be used – Customer-related information may be used:
  4. To facilitate the day-to-day operation of the services and products provided to customers
  5. To learn how our customers respond to specific products.
  6.  To inform customers about new products.
  7.  To satisfy any other relevant marketing purposes.

Our company collects personal data of visitors / users of the website, only when they voluntarily provide them for the purpose of providing the services that are available electronically. Personal information is information that can be used to identify or communicate with an individual as well as other information about that person. The personal data collected on the website are the following: Name, Surname, Gender, Email address, Mobile phone number.

Our company will not sell or otherwise transmit or publish personal information of visitors / users of the website to third parties, not related to it, without the consent of the visitor / user, with the exception of the application of relevant legal dictates and to the competent authorities only.

Our company may process part or all of the data sent by visitors / users for statistical purposes and improvement of the services – information provided. The visitor / user may contact the respective administrator of the website in order to cross-check the existence of his personal file, correct it, change it or delete it.

Create an Account
When we send or display personalized communications or content, we may use certain techniques identified as “User Account” (i.e., any form of automated processing of personal data consisting in the use of such data to evaluate certain personal characteristics of a natural person, in particular, to analyze or predict characteristics related to personal preferences, interests, your financial situation, behaviour, location, health, physical characteristics, reliability or movements of the natural person in question).
This data is collected and analyzed in order to evaluate and predict your personal preferences and / or interests. Based on our analyses, we send or display announcements and/or content tailored to your interests/needs. In some cases, you have the right to refuse to use your data to “create a profile”. See the “Your rights and options” section below.

Your rights and choices

  • Right to information

You have the right to receive clear, transparent and easily understandable information about how we use your personal data, as well as about your rights. This is why we provide you with the information listed in this Policy.

  • Right of access

You have the right to access the personal data we hold about you (subject to certain restrictions). We may charge a reasonable fee that takes into account the administrative costs involved in providing this information. Manifestly unfounded, excessive or repeated requests may not be answered. To obtain such access, please contact us in the ways listed below.

  • Right to rectification

You have the right to request the correction of your personal data if they are incorrect or up-to-date anymore and / or to complete them if they are not complete. For such correction, please contact us in the ways listed below. If you have an account, it may be easier for you to correct your data through the “My Account” section.

  • Right to erasure

In some cases you have the right to request the deletion of your personal data. Please note that this is not an absolute right, as we may have legal or valid reasons to retain your personal data. If you wish us to delete your personal data, please contact us in the ways listed below.

  • Right to object to direct marketing, including profiling

You can unsubscribe at any time or refuse to receive direct marketing communications.  It is easier to do so by clicking on the “Unsubscribe” link in any email or notification we send you. Otherwise, you can contact us using the contact details listed below.

  • Right to withdraw consent to data processing carried out on the basis of consent at any time

You can withdraw your consent to the processing of your data by us when such processing is based on your consent. The withdrawal of consent does not affect the legality of processing carried out on the basis of consent before its withdrawal.

  • Right to lodge a complaint with a supervisory authority

You have the right to contact the data protection authority of your country and to lodge a complaint about the data protection practices. Do not hesitate to contact us in the ways set out below before submitting a complaint to the relevant data protection authority.

  • Right to restriction of processing

You have the right to request that we restrict the processing of your data. This right means that the processing of your data by us is subject to restrictions and, therefore, we can store it but we cannot use or process it further.

  • Right to disable Cookies

You have the right to disable Cookies. The settings of internet browsers are usually programmed by default to accept Cookies. However, you can easily adjust them by changing the settings in your browser.

Cookies are used to improve usability or functionality of websites / applications. Therefore, disabling cookies may not allow you to use certain parts of our websites / applications, as described in detail in the relevant table for cookies.